Guidelines to Streamline Pension Payment Issued; Banks Advised to Formulate Pension Friendly Measures

Guidelines to Streamline Pension Payment Issued; Banks Advised to Formulate Pension Friendly Measures

Guidelines regarding dealing with pension related matters have been issued by Reserve Bank of India (RBI) vide their circular dated 1.10.2008. These guidelines, inter-alia, stipulate that to streamline pension payment arranged in banks, it would be necessary to establish and operationalise the Central Pension Processing Centers (CPPCs) at an early date. The arrangement of disbursement of pension through the CPPCs would entail following advantages:

A centralized pension cell in a bank would be in a position to; (a) focus exclusively on pension matters; (b) acquire expertise in payment and calculation matters; (c) interact as a single window with the Government Departments; and (d) ensure accuracy and speedy payments every month and thus avoid innumerable complaints from the pensioner.

Further banks have also been advised to formulate following pensioner friendly measures:-

(i) Consequent on establishment of the CPPCs, pension payment branch would not have any pension related papers and therefore would not be able to settle pensioners’ complaint directly. Banks should evolve a system so that the pensioners have a regular forum for interaction and settlement of grievances;

(ii) At locations outside the CPPC there should be designated nodal Officers for pension related complaints who should be easily accessible to the pensioners and who should hold regular meetings at different locations in their jurisdiction on the lines of Pension Adalat:

(iii) Each bank should establish a toll-fee dedicated pension-line manned by trained persons with access to the database to answer queries, note-down and redress complaints, etc;

(iv) Bank’s internal inspections of its branches should include specific points such as, delays in the start of pension, payments of Dearness Relief, correctness of pension/ family pension etc;

(v) Nodal Officer/ Inspection Officers should randomly contact the pensioners who visit the branch during inspection and check on the quality of service provided or any problem faced by the pensioners;

(vi) Regular training sessions for bank personal dealing with pension maters may be organized in consultation with the concerned Government Department.

Further, the Government advises all Public Sector Banks to attend to the issues concerning pensioners on priority. As and when any grievance of a pensioner is received, the matter is taken up with the concerned bank for expeditious and effective redressal of the same.

This information was given by the Minister of State for Finance Shri Namo Narain Meena in a written reply to a question raised in Rajya Sabha 

Fixation of pay under restructuring of cadre of Artisan staff in Defence Establishment as per modification of recommendations of 6 CPC

Important Circular

Office of the Principal Controller of Accounts (Fys)

10-A, SK Bose Road, Kolkata: 700001

No. Pay/Tech-II/04/2011/15



1) All Controllers of Finance and Accounts ( Fys)

2) All Br. A.Os

Sub:- Fixation of pay under restructuring of cadre of Artisan staff in Defence Establishment as per modification of recommendations of 6 CPC

After restructuring of cadre of Artisan staff vide MoD letters No. 11(5)/2009-D(Civ-I) dated 14-06-2010 and 01-12-2010 references have been received from various Branch Accounts Offices regarding fixation of pay. Following clarification may be noted for compliance:

Issues      and       Clarifications

A: How pay will be fixed

  • In respect of skilled workers under RPR’08 w.e.f. 01/01/2006 due to restructuring.
  • On promotion from Skilled to Highly Skilled after 01/01/2006
  • Pay of Skilled workers is to be fixed in PB-I as per the fitment table for the scale of Rs.3050 – 4590 and Grade Pay of Rs.1900/- is to be allowed.
  • Promotional benefit in the form of increment @ 3% shall be given on Band Pay and Grade Pay of Rs.1900/- on promotion to the grade of Highly Skilled-II after 01/01/2006, in addition HS-II Grade Pay of Rs.2400/- is to be allowed.

B : How pay will be fixed in respect of the individuals who have become HS-II w.e.f. 01/0112006 due to restructuring.

  • Pay, which they were drawing as Highly Skilled would be the pay of HS-II and that pay would have to be revised under RPR 2008 in PB-I as per the fitment table for Rs.4000-6000. In addition they will be allowed Grade Pay of Rs.2400/- w.e.f. 01/01/2006.
  • This placement would not count for the purpose of ACP/MACP as per MoD order dated 20.06.2011.

C : How pay will be fixed in respect of the individuals who have become HS-I w.e.f. 01/01/2006 due to restructuring.

  • Before 01/01/2006 HS-I and HS-II were merged into one single grade i.e. H.S.(Pay Scale: 4000- 6000) As per MoD order No.11 (5)/2009-D (Civ -I) dated 14/06/2010 HS worker have been divided into HS-II (Grade Pay of Rs.2400/-) and HS-I (Grade Pay of Rs.2800/-) w.e.f. 01/01/2006. Movement from HS-II (4000-6000) to HS-I (4500- 7000) is a promotion.
  • Since SRO 11E dated 28/08/2009 has split up HS workers into HS-II (4000-6000) and HS-I (4500- 7000) w.e.f. 01.01.2006 and the movement from HS to HS-I has been treated as promotion as per MoD No. dated 14.06.2010. it is viewed that promotional benefit under pre-revised scale of pay i.e. from 4000-6000 to the notional scale of 4500-7000 is not to be allowed.
  • The pay will be fixed under RPR’08 as per fitment table corresponding to pre revised scale of 4000- 6000/- and thereafter, promotional benefit in the form of increment @ 3% shall be given on pay in the Band pay and Grade Pay of Rs.2400/- on promotion to the grade of Highly Skilled-I on or after 01/01/2006. The Grade Pay of HS-I i.e. Rs.2800/- is to be given.

D : How pay of H.S already holding the post of MCM prior to 01.01.2006 will be fixed on 01 .01 .2006 due to restructuring.

  • Their pay would be fixed as per Note 2A below Rule 7 of CCS RP Rule,2008 i.e. by multiplying the existing basic pay as on 01.01.2006 by a factor of 1.86 and rounding off to the next multiple of Rs. 10/-. If the minimum of the Pay Band-2 is more than the amount arrived at as per above, the pay shall be fixed at the minimum of the PB-2. The Grade Pay corresponding to the post of MCM i.e. 4200/- in PB-2 will also be allowed.

E : Whether Bunching increment benefit as per Min. Defence notification F.No.11(1)/2008/D(Civ-I) dated 09/09/2008, has to be given to the employees who were drawing pay between Rs.4500/- to Rs.5000/- as on 01/01/2006 since they will be fixed at the minimum of the pay band of RS.9300/-

  • Benefit of bunching increment may be considered as per provisions laid down below Rule 7 (A) (ii) notification of CCS (RP) Rules 2008.

F: Whether on IE who was placed to MCM before 1-1-2006 and promoted to MCM on 1-1-2006 is eligible for 3rd MACP with grade pay of Rs.4600 after 30 years on the plea that he was granted only two up-gradations in his entire service i.e. skilled to H.S. and H.S. to MCM.

  • Yes. Such MCM is eligible for 3 MACP with GP 4600 after 30 years of service if found otherwise eligible, as they got two promotions prior to 01/01/2006 ie. Skilled to HS and HS to MCM. But those IEs who were not placed to MCM before 1 -1-2006 are not eligible for 3 MACP because such persons have got or shall get promotion from skilled to H.S. II, from HS-II to H.S-I and H.S I to MCM. So, there is no scope for 3rd MACP up-gradation.

2. However, it is opined that in all aforesaid cases, the individuals may submit their options for fixation of pay as mentioned in MoD order dated 14/06/2010 and arrear may be calculated based on option of the individuals.


Jt. C. of A. (Fys)


Banks told to avoid pre-payment levy on home loans

The Government has advised Public Sector Banks (PSBs) to avoid pre-payment charges of two per cent on borrowers who repaid their housing loan amount taken ‘out of their own funds’.

In the event of imposition of any pre-payment charges on housing loans, the amount needed to be ‘reasonable, transparent and not out of line with the average cost of providing these services’, Minister of State for Finance Namo Narain Meena said in a written reply in the Rajya Sabha today.

He said following the Finance Ministry’s directive issued in May 2010 to PSBs, Indian Banks Association and National Housing Bank, the PSBs had reported that by and large they did not levy any pre-payment charges when the amount was paid by borrowers from their own sources.

‘In general, own funds means funds generated through ‘own sources’ and not through borrowings by any lender,’ he told the House, adding that prepayment of loan by a borrower could take place on account of takeover of the loan by other lender or out of their own sources. In the first case the borrower often got their existing loan refinanced by other lender if the interest rate was lower and attractive.

Regarding the Ministry advising private and foreign banks to follow suit, Mr Meena said in terms of the RBI guidelines granting greater functional autonomy to scheduled commercial banks, freedom had been given to them on ‘all operational matters pertaining to banking transactions’. UNI

Recent Posts

Popular Posts